Senior Salesforce Administrator

Remote

Full Time

Experienced

Senior Salesforce Administrator

About Illustrative Mathematics:

At Illustrative Mathematics (IM), we are dedicated to creating a world where all students have access to high-quality, engaging, and equitable mathematics education. IM seeks to ensure that students, particularly students in historically under-resourced areas, and their teachers have access to aligned, grade-level, mathematics curriculum resources, and that teachers experience professional learning that leads to enduring mathematical learning for their students.

The Department: The Enterprise Management department supports company-wide activities including financial planning and analysis, accounting, payroll, benefits management, project management, contractor support, office management, event planning, and legal.

Position Overview:

Position Type: Full-Time

Location: Remote - United States only

Salary Range: $110,00 - $112,00 -- Exempt

Key Responsibilities:

Salesforce Administration: Manage daily operations, user setup, and system configurations for the Salesforce platform.
Business Process Optimization: Collaborate with teams to implement improvements that enhance operational efficiency.
Support & Training: Provide user support, troubleshoot issues, and develop training materials for onboarding and ongoing education.
Customization & Development: Assist in developing new Salesforce functionalities through custom objects, workflows, and automations.
Data Management: Ensure data integrity, manage duplicates, and comply with data security policies.
Integration & Automation: Work with technical staff to integrate Salesforce with other applications and streamline workflows.
Collaboration: Partner with cross-functional teams to align Salesforce functionality with organizational goals, facilitating effective communication.
Documentation & Best Practices: Create and maintain documentation for workflows, data models, and user guides, ensuring adherence to industry best practices.

Required Qualifications:

Salesforce Administration Certification
5 years of hands-on experience as a Salesforce Administrator, preferably in a nonprofit or education setting
Experience with Sales Cloud and Service Cloud
Must reside in and be legally authorized to work in the USA

Required Competencies:

Communication: Excellent written and verbal communication skills; ability to deliver clear, concise information tailored to specific and varied audiences.
Collaboration: Effectively works with colleagues from various departments, fostering cooperation and ensuring alignment on shared objectives.
Planning and Organization: Ability to work independently and follow through on assignments with minimal direction and supervision.
Results-Focus: Seeks opportunities for improvement in processes and practices, regularly evaluating results to enhance efficiency and effectiveness.
DEIB Commitment: Demonstrates awareness and understanding of diverse perspectives, effectively engaging with individuals from different backgrounds to foster inclusive interactions.

Why IM?

Mission-Driven Work: Contribute to meaningful projects that help shape the future of math education for millions of students and educators worldwide.
Innovative Environment: Join a passionate, diverse team and work with cutting-edge technologies in a collaborative, remote-first setting
Growth Potential: Opportunities for learning, development, and advancement within a rapidly growing organization.

Please complete all areas that are indicated as required (*) on the application. Incomplete applications will not be considered.

Illustrative Mathematics is an independent 501(c)(3) nonprofit organization and does not discriminate against any applicant, candidate, or staff member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.

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In compliance with federal law, all persons hired for employee roles will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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IM’s stance on social justice in mathematics education is: “Decades of mathematics achievement data show significant racial disparities that indicate an unjust educational system, which does not give Black and Brown students in classrooms across the United States equal access to mathematics learning. IM is committed to racial justice through ensuring the right of every learner to engage in meaningful, rigorous, grade-level mathematics.”

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Senior Salesforce Administrator

Senior Salesforce Administrator

About Illustrative Mathematics:

Position Overview:

Position Type: Full-Time

Location: Remote - United States only

Salary Range: $110,00 - $112,00 -- Exempt

Key Responsibilities:

Required Qualifications:

Why IM?

Apply for this position